Patient Care Coordinator - Midtown Toronto

Toronto, ON, Canada

Full Time

Mid Level

Join our Patient-Centred, Personalized Primary Care team as a Patient Care Coordinator (Toronto)

Are you passionate about helping clients? Do you thrive in a dynamic, supportive environment where your contributions matter?

If so, then MDDirect is the place for you.
Who we are:
Founded in 2008, MDDirect is leading the way for personalized, proactive and preventative health care. Our Healthcare on Demand program is our unique approach to patient care, designed to pick up where other executive health clinics leave off. Our key value is providing warm, caring and compassionate service to all of our clients at every point of contact.
What you’ll do:

Arrange for and expedite referrals to outside providers, including out-of-country providers
Liaise with physicians to support timely and appropriate referrals
Schedule in-office appointments and annual physicals [CPX] when required
Assist with preparing charts for insurance requests and transfers of records when required
Manage patients’ expectations regarding access to medical services in Ontario
Maintains patient confidentiality at all times
Demonstrates a strong commitment to customer service at every patient encounter
Upholds the Centre’s code of conduct, treating all patients, staff, and providers with courtesy and respect
Demonstrates ability to handle multiple tasks, set priorities, and meet deadlines
Demonstrates ability to diffuse confrontations with patients and others
Demonstrates the ability to work with other staff members
Accepts responsibility for own work and asks for help when unsure of proper course of action
Ensures the proper use of office resources
Adheres to all facility safety regulations and maintains a safe working environment

What you’ll need:

Minimum 4 years Medical Office experience
Knowledge of Medical terminology is an asset
Ability to multi task and effectively manage the tasks assigned
Excellent written, verbal and electronic communication skills
Attention to detail
Knowledge of computer essentials (Word, Excel, Outlook)
Previous experience with PSS (EMR) and OCEAN MD is an asset
Ability to effectively manage assigned duties while exercising mature and sound judgement

Why work for MDDirect:

Monthly TTC pass or parking pass provided
Health Benefits
Engaging team work environment
Year end Bonus
Team outings
Monday-Friday work week
STAT Holidays
Paid Vacation

This is a full-time position primarily scheduled between Monday-Friday 8:00am-5:00pm. The position is on site and in person.

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Patient Care Coordinator - Midtown Toronto

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